At Greenline Pharma, we try our best to make sure you never need to return or cancel. Still, if something goes wrong, here’s how we help.
Before Shipping: If your order has not been shipped, you can cancel it by calling/WhatsApp on 91 86000 74990 (Mon–Sat, 10 AM – 6 PM). Refunds are processed within 24 to 48 hours. 
After Shipping: Orders cannot be canceled once shipped. You will receive a tracking ID after dispatch.
Damaged Product: If you receive a damaged item, inform us on the same day with photos. We will replace or refund after checking. Wrong Product: If you get the wrong item, report it within 24 hours with photos. We’ll replace or refund quickly.
Change of Mind: Returns or cancellations for “don’t like / don’t want” reasons are not accepted.
Authenticity: All our products are 100% genuine and directly from brands. Claims of fake/duplicate will not be entertained.